Mass Communication Tool

Bulk-process orders as an exception workflow and keep customers informed at scale.

• Customer communications via Gorgias. Notify customers in bulk about actions taken on their orders and the reason why.
• Financial actions. Refund individual line items, apply partial refunds (fixed or percentage), refund shipping, or cancel and fully refund orders in bulk.
• Shopify order notes. Add notes to multiple orders simultaneously to keep your team's order history accurate.